Shipping & Delivery Policy

1. Digital Delivery

AreYouFit is a Software-as-a-Service (SaaS) platform. All products and services offered through the AreYouFit platform are 100% digital in nature. There are no physical goods manufactured, stored, or shipped by AreYouFit.

2. Instant Access Upon Payment

• B2B SaaS Platform access is delivered digitally and instantly to Gym Owners and Wellness Professionals
• Access is granted immediately upon successful payment confirmation from Razorpay
• No waiting period, no shipping, no delivery charges
• You will receive a confirmation email and in-app notification upon successful purchase

3. Physical Product Sales (POS)

• Some gyms using the AreYouFit POS system may sell physical products (supplements, gym merchandise, etc.)
• For such purchases, the delivery is arranged and managed entirely by the respective gym owner
• AreYouFit is not responsible for the delivery, quality, or availability of physical products sold through a gym's POS system
• For queries about physical product delivery, contact your gym directly

4. No Shipping Charges

• AreYouFit does not charge any shipping or delivery fees for its digital products and services
• All platform fees are transparently displayed at the time of purchase

5. Delivery Failure

• If you made a successful payment but did not receive access to your plan or subscription, this may be due to a technical issue
• Contact us immediately at info@dinonex.com with your Order ID
• We will investigate and ensure access is granted within 24 hours or process a full refund

6. Contact

Email: info@dinonex.com for any delivery-related queries