Privacy Policy
We are committed to protecting your privacy and being transparent about how we handle your data.
1. Introduction
AreYouFit, a product owned by Dinonex technologies private limited ("we," "our," or "us"), operates a SaaS platform for gym management and fitness tracking. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. By using AreYouFit, you agree to the terms of this policy.
2. Information We Collect
- Personal Information: name, email, phone number, profile photo collected during registration.
- Fitness Data: workout logs, diet logs, body measurements (weight, body fat, muscle mass), water intake records, progress photos — collected when you use the app.
- Payment Information: we use Razorpay to process payments. We never store credit/debit card numbers, CVV, or banking credentials. Only non-sensitive transaction identifiers are stored.
- Device Information: device type, OS version, unique device identifiers — collected for biometric access system functionality.
- Usage Data: features used, time spent, session data, crash reports — collected automatically to improve the platform.
3. How We Use Your Information
- Provide and operate the AreYouFit platform and its features.
- Process payments securely through Razorpay.
- Send push notifications about assigned workouts, diet plans, and appointments.
- Generate client progress reports accessible to gym owners and assigned trainers.
- Improve and personalize the platform experience.
- Respond to customer support requests.
- Comply with legal obligations.
3.1 In-App Messaging & User-Generated Content (UGC)
AreYouFit includes an in-app chat feature to allow end clients to communicate directly with their Gym Owners, Dietitians, Physiotherapists, and Psychiatrists. To ensure a safe environment and comply with App Store and Google Play Store policies:
- Security: All in-app messages are securely transmitted and stored. We do not use chat data for targeted advertising.
- Zero Tolerance for Objectionable Content: Users are strictly prohibited from sending abusive, harassing, or inappropriate content.
- Blocking & Reporting: Both professionals and clients have the ability to block abusive users and report inappropriate messages directly within the chat interface.
- Moderation: Reported content is reviewed by our administration team, and users found violating these terms will be permanently banned from the platform.
4. Data Sharing and Disclosure
- We do NOT sell personal data to third parties.
- Service providers: Supabase (database hosting and authentication), Razorpay (payment processing), Cloudflare R2 (media file storage and CDN delivery).
- Gym Owners / Trainers: your assigned gym owner or trainer can view your fitness progress data, workout compliance, and diet logs. They cannot see your payment methods.
- Legal requirements: we may disclose data if required by Indian law or court order.
5. Data Security
- All data is encrypted in transit using TLS 1.3.
- Data is encrypted at rest using AES-256.
- Supabase Row Level Security (RLS) ensures users can only access their own data.
- No raw payment card data is ever stored on our servers.
- Regular security audits and vulnerability assessments.
6. Your Rights
- Request a copy of all data we hold about you.
- Request deletion of your account and all associated data.
- Request correction of inaccurate data.
- Withdraw consent for data processing.
- To exercise these rights, email info@dinonex.com with subject 'Data Request'.
7. Children's Privacy
AreYouFit is intended for users who are 16 years of age or older. We do not knowingly collect data from individuals under 16. If we discover we have collected data from someone under 16, we will delete it immediately.
8. Cookies
We use minimal cookies solely for authentication session management (keeping you logged in). We do not use tracking cookies or advertising cookies.
9. Contact for Privacy Concerns
Email: info@dinonex.com. We will respond within 5 business days.
10. Changes to This Policy
We will notify users of material changes via in-app notifications. The 'Last Updated' date at the top will reflect the most recent revision. Continued use of the platform after changes constitutes acceptance.